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How booms4d Handles Your Personal Data

At booms4d, your personal data stays under your control — we collect only what we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost…

Data collected only as neededTouch 'n Go, GrabPay, Boost dan FPX coveredYour rights clearly statedMalaysian law context appliedContact path for data requests
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booms4d How booms4d Handles Your Personal Data
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How to Reach Us About Your Privacy

If you want to access, correct, or delete your personal data held by booms4d, you can reach our privacy team through any of the channels below.

Live Chat Start a live chat session directly from your account dashboard. Our agents can raise a formal data request on your behalf and confirm receipt in writing within the same session.
Email Support Send your data access or deletion request to our privacy inbox. Include your registered account email so we can locate your records quickly and respond within the statutory window.
Account Settings Log in and navigate to Account Settings, then Privacy. From there you can download a copy of the data we hold, update your communication preferences, or submit a formal correction request.
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How We Protect and Respect Your Data

Beyond collecting only what we need, booms4d applies layered controls at every stage of the data lifecycle — from the moment you enter a payment method to the day you close your…

Data Encryption in Transit

Every piece of data you send us — account credentials, payment details via Touch 'n Go or GrabPay, and session tokens — travels over TLS-encrypted connections. No plaintext data crosses our network at any point.

Cookie Policy

We use functional cookies to keep your session active and analytics cookies to understand how pages are used. You can manage or withdraw cookie consent at any time through the cookie banner or your browser settings.

Account Security Controls

Two-factor authentication is available on every account. We also flag unusual login locations automatically and send an alert to your registered email if a new device accesses your account for the first time.

Data Retention Schedule

Account identity data is kept for the life of your account plus the minimum period required by Malaysian law. Payment logs tied to Boost dan FPX transactions are retained as required for financial compliance, then securely deleted.

Your Right to Access and Correct

You can request a full export of the personal data we hold at any time. If any detail is inaccurate — name, contact number, or linked payment method — submit a correction request and we will update it within five working days.

Right to Erasure

When you close your account, you can request erasure of data that is not required by law to be retained. We will confirm deletion in writing and specify any categories we are legally obliged to keep and for how long.

Your Privacy Questions Answered

Below are the questions we hear most often about how booms4d manages personal data. If your question is not covered here, use the live chat or email path in the support section above to reach our privacy team directly.

We collect your name, email address, mobile number, and the payment method you register — such as Touch 'n Go or GrabPay. We also record your IP address and device type to verify account access and maintain security logs.

We share data only with payment processors — such as those handling Boost dan FPX transactions — and only the minimum needed to complete a transaction. We do not sell your data or pass it to marketing networks.

Account identity data is retained for the duration of your active account plus the statutory minimum under Malaysian law. Session logs are cleared on a rolling schedule. Payment transaction records are held for the period required by applicable financial regulations.

Log in, go to Account Settings, then Privacy, and select the data export option. Alternatively, email our privacy inbox with your registered account address and we will send your data package within the timeframe required by local law.

Yes. Submit a deletion request via live chat or email after closing your account. We will erase all data not required by law to be retained and send you written confirmation specifying what was deleted and what must be kept.

We use functional cookies to maintain your login session and analytics cookies to understand page usage. You can withdraw analytics cookie consent at any time through the cookie banner on the site or through your browser's cookie settings.

Reach our privacy team via live chat inside your account dashboard, or email the privacy inbox listed in Account Settings. We aim to acknowledge all privacy concerns within two working days and resolve them within the statutory period.

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